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Subscription cancellation notifications

Updated over a month ago

If you're using Stripe and wish to receive notifications when a customer changes their payment information (e.g., cancels their subscription) update your customer Subscription & Payments Email Notifications in your Account Settings.

Note: These notifications are only applicable to purchases using Stripe for payment processing.

To update this:

  1. Select Settings from your Dashboard.

  2. Locate the Account section and click Notifications & Privacy.

  3. Locate Customer Subscription & Payments from the Email Notifications section.

  4. Check or uncheck notifications as desired.

  5. Click Save when you are finished:

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