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A DMARC (Domain-based Message Authentication, Reporting, and Conformance) record helps prevent email spoofing and improves deliverability. Adding this record to DNS ensures your emails are authenticated and trusted by recipient mail servers.

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Before you begin

Before adding a DMARC record, confirm who actually controls your domain’s DNS.
  1. From the Dashboard, click Settings.
  2. Under Site settings, click Domain.
  3. Check whether DNS Settings appears for your domain.
Warning: If DNS Settings appears, your domain is connected using the nameserver method, and Kajabi’s nameservers already control your DNS zone. Do not change your DNS type or nameservers at your registrar to unlock a record editor there. Switching away from Kajabi’s nameservers can take down your live site, and any other service, such as email, that depends on the same DNS zone. Add the DMARC record inside Kajabi instead. See Kajabi below.
If DNS Settings does not appear, your domain was connected using the CNAME/subdomain method, and DNS is still managed by your registrar. Follow the instructions for your DNS provider below instead.

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General instructions

The process of adding a DMARC record varies depending on your DNS provider, but the general setup is the same. For a specific DNS provider, please find your DNS provider in the next section. Add the following record to your DNS settings:
Important: Be sure to include all special characters, including quotation marks, apostrophes, and spaces. Copying and pasting the full value exactly as shown is recommended.

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Kajabi

If DNS Settings appears for your domain, add the DMARC record there instead of at your registrar:
  1. From the Dashboard, open the Settings tab.
  2. Under Site settings, click Domain, then DNS Settings.
  3. Click + Custom Record in the top right corner of the DNS Settings page.
  4. Select TXT record as the record type.
  5. Enter the Name and Content values from the table in General instructions above.
  6. Save your changes.
Note: Changes to DNS records can take up to 24-48 hours to go into full effect.

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GoDaddy

To add a DMARC record in GoDaddy:
  1. In your GoDaddy DNS Records, click Add and select TXT from the Type dropdown.
  2. Enter _dmarc.kjbm into the Name field.
  3. Paste the full value into the Value field.
  4. Keep the default TTL.
  5. Click Add record.

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Cloudflare

To add a DMARC record in Cloudflare:
  1. Log into your Cloudflare dashboard and select your active domain.
  2. Go to the DNS tab.
  3. Click + Add Record and select TXT as the type.
  4. Enter _dmarc.kjbm into the Name field.
  5. Paste the full value into the Content field.
  6. Keep the default TTL.
  7. Click Save.

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Bluehost

To add a DMARC record in Bluehost:
  1. In your Bluehost DNS Manager, scroll to the TXT section and click Add Record.
  2. Enter _dmarc.kjbm into the Name field.
  3. Paste the full value into the TXT Value field.
  4. Select 4 Hours in the TTL field.
  5. Click Save.

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Namecheap

To add a DMARC record in Namecheap:
  1. In your Namecheap Advanced DNS settings, locate your Host Records.
  2. Click + Add New Record and select TXT Record from the dropdown.
  3. Enter _dmarc.kjbm into the Host field.
  4. Paste the full value into the Value field.
  5. Keep the TTL set to Automatic.
  6. Click Save All Changes.

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SiteGround

To add a DMARC record in SiteGround:
  1. In your SiteGround Site Tools, navigate to Domain > DNS Zone Editor.
  2. Click Create New Record and select TXT as the type.
  3. Enter _dmarc.kjbm into the Name field.
  4. Paste the full value into the Value field.
  5. Click Create.