Customer last activity
With Kajabi, view a customer's last activity to gauge engagement with your site. Manage customer profiles for additional details.
View a customer's last activity
Open the Contacts tab from your Dashboard.
Select the Customer you wish to view.
Click Open Full Profile.
Click the Info tab from the Customer's Profile.
View the Customer's last activity at info:
Tip: Filter your list by activity to personalize your marketing. Apply filters to the Contacts tab to refine results.
Actions considered "Activity"
Activity is registered when a Customer performs an action on your site.
An easy way to think of Activity is when a page load occurs.
This includes:
Creating an account on your site by making a purchase
Opening and refreshing the Library page
Opening and refreshing a Product page
Clicking the Start or Resume Button in a Product
Clicking Next Module and Next Lesson in a Product
When the Customer refreshes a Product Lesson page
Commenting in a Community Product
Creating a Lesson in a Community Product
Sending a direct message to another Customer in a Community Product
"Liking" a Lesson in a Community Product
Actions not considered "Activity"
This includes when:
A Product Lesson video is played
A Product Lesson video is completed
A Product Lesson Downloadable file is clicked
Embedded content is played
A Product Lesson Audio is played
The "Mark as complete" button in a Product Lesson Body is clicked
A Customer remains in a Product or Lesson page without refreshing
An Assessment is completed
If an Offer is purchased, but the account credentials are not created
An Email Sequence or Email Broadcast is opened or clicked