How to Define Customer Activity

Kayla M.

Updated

Learn the actions considered as "activity" on Kajabi that contribute to your Customers "Last activity at" info.


In this article:


Customer last activity

With Kajabi, view your Customer's last activity to gauge engagement with your site. Learn more about managing your Customer's profile

To view your Customer's last activity:

  • Open the Contacts tab from your Dashboard.
  • Select the Customer you wish to view.
  • Click Open Full Profile.
  • Click the Info tab from your Customers Profile.
  • And view the Customer's last activity at info:

Tip:
Filter your list by activity to personalize your marketing. Learn to apply filters

What actions are considered "Activity"?

Activity is registered when a Customer performs an action on your site.

An easy way to think of Activity is when a page load occurs.

This includes:


What actions are not considered "Activity"?

Most actions performed by a Customer on your site is considered to be "activity", but some actions are not registered as "activity" on Kajabi. 

This includes when:

And that’s how to define Customer activity! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!

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