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The Kajabi Status page at status.kajabi.com is a public dashboard that shows the current health of Kajabi’s platform, including active incidents, scheduled maintenance, and historical uptime over the past 90 days. Anyone can visit the page at any time to check whether Kajabi is experiencing issues — no login required. If you want to be notified automatically when something changes, click Subscribe to Updates on the Status page. You can choose to receive notifications by email, text message (SMS), Slack, webhook, or RSS/Atom feed.

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Kajabi Status page overview

The Status page displays:
  • Current system status — a summary banner showing whether all systems are operational, experiencing degraded performance, or undergoing maintenance
  • Component status — individual indicators for specific Kajabi services, so you can tell at a glance which part of the platform is affected
  • Active incidents — real-time updates on ongoing issues, including timestamps and resolution progress
  • Scheduled maintenance — advance notice of planned work that may temporarily affect availability
  • Incident history — a log of past incidents and how they were resolved, with uptime metrics over the past 90 days
Bookmark status.kajabi.com for quick access whenever you want to check platform health.

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Subscribe to updates

Click the Subscribe to Updates button on the Status page to choose how you want to be notified. Each method delivers the same incident and maintenance updates — pick the one that fits your workflow.

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Email notifications

  1. Visit status.kajabi.com.
  2. Click Subscribe to Updates.
  3. Enter your email address.
  4. Click Subscribe via Email.
You will receive an email each time an incident is created, updated, or resolved, and whenever maintenance is scheduled.

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SMS (text message) notifications

  1. Visit status.kajabi.com.
  2. Click Subscribe to Updates.
  3. Select the Text Message option.
  4. Enter your phone number, including the country code.
  5. Click Subscribe via Text Message.
Standard messaging rates from your carrier may apply. To stop receiving texts, reply STOP to any status notification message.

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Slack notifications

  1. Visit status.kajabi.com.
  2. Click Subscribe to Updates.
  3. Select the Slack option.
  4. Authorize the connection to your Slack workspace.
  5. Choose the Slack channel where updates should be posted.
Incident and maintenance updates will appear as messages in the selected channel, keeping your team informed without leaving Slack.

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Webhook notifications

  1. Visit status.kajabi.com.
  2. Click Subscribe to Updates.
  3. Select the Webhook option.
  4. Enter your webhook endpoint URL.
  5. Provide an email address for subscription management notifications.
Webhook subscribers receive JSON payloads for each status change, which you can use to trigger custom integrations or internal alerting systems.

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RSS and Atom feeds

Subscribe to the Status page feed using your preferred feed reader:
  • RSS feed — https://status.kajabi.com/history.rss
  • Atom feed — https://status.kajabi.com/history.atom
No account or email is required. Add either URL to your RSS reader to receive incident and maintenance entries as they are published.

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Manage or cancel a subscription

Each notification method has its own unsubscribe process:
  • Email — click the Unsubscribe link in the footer of any status notification email
  • SMS — reply STOP to any status notification text message
  • Slack — remove the Kajabi Status integration from the connected Slack channel
  • Webhook — use the management link sent to the email address you provided when subscribing
  • RSS/Atom — remove the feed URL from your feed reader

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FAQs

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Can I receive Status page updates but unsubscribe from Kajabi marketing emails?

Yes. Status page subscriptions and Kajabi marketing emails are completely separate systems. Subscribing to the Status page at status.kajabi.com does not add you to any marketing email list, and unsubscribing from Kajabi marketing emails does not affect your status notifications. You can safely opt out of all Kajabi marketing emails while continuing to receive real-time incident and maintenance alerts through the Status page. To manage your Kajabi marketing email preferences, visit Settings > Notifications & Privacy in your dashboard or click the unsubscribe link in any Kajabi marketing email. Learn more about unsubscribing from marketing emails.

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Will I still receive billing and platform-specific notifications if I unsubscribe from marketing emails?

Yes. Transactional emails — including billing receipts, subscription confirmations, password resets, and account alerts — are sent regardless of your marketing email preferences. These are operational communications required for your account, not marketing. Status page notifications are also independent of your marketing subscription. Unsubscribing from marketing emails only stops promotional content.

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How quickly will I be notified after an incident is reported?

Notifications are sent within moments of an incident being created or updated on the Status page. The exact delivery time depends on the notification method — email and webhook notifications are typically received within seconds, while SMS and Slack delivery may vary slightly based on carrier and network conditions.

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Can I subscribe to updates for specific Kajabi components only?

The Status page subscription delivers updates for all monitored components. You cannot filter notifications by individual component through the Subscribe to Updates feature. If you need targeted alerts for specific services, consider using the webhook option to build a custom filter on your end.

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Is there a cost to subscribe to Status page updates?

No. All Status page notification methods are free. If you subscribe via SMS, standard carrier messaging rates may apply depending on your mobile plan.

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What types of events trigger a Status page notification?

You will receive a notification whenever:
  • An incident is reported (investigating, identified, monitoring, or resolved)
  • A scheduled maintenance window is created, updated, or completed
  • A component’s status changes (e.g., from operational to degraded performance)