Have you received an email notifying you of suspicious activity in your Kajabi ID account? Learn to confirm your IP address and unblock your account.

If you have received a notification stating that suspicious activity has been detected in your Kajabi ID account, then suspicious login attempts, too many login attempts with an incorrect password, or bot activity may have been detected by Kajabi.

We mean business when it comes to your site security and we want to make sure that only you and your authorized administrators can access your account. Learn best practices for protecting your online business.

If you receive this email and are attempting to log in you will be required to confirm your IP address by clicking the Unblock button in the email received:

Note:

This email notification will come from a third-party, not an "@kajabi.com" email address.

Then, you will be redirected to the confirmation page after successfully unblocking your account:

After unblocking your account, you may log into your account.

If your account remains blocked, please reach out to our support team for additional assistance.