Documentation Index
Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
Use this file to discover all available pages before exploring further.
Overview
The European Union implemented changes to value-added tax (VAT) rules that affect how Kajabi swag shipments are handled for EU recipients.
EU VAT rule changes
As of July 1st, 2021, the European Union requires VAT on all orders, regardless of value.
Impact on swag shipments
VAT is collected after import and prior to delivery by the shipment carrier (i.e. your local postal service).
If you qualify for Kajabi swag, you are responsible for paying these VAT fees to receive your swag box. The fees are based on the value of the item(s) being shipped and are roughly 21% of the total item value.
Warning:If the fees are not processed and successfully paid for by the recipient, the shipment will be returned to the sender.
