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If you are using multiple browser tabs to customize your site, your changes may not save. Avoid using multiple tabs to ensure that your customizations are properly saved.

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Why aren’t my changes saving?

If you are customizing your site with multiple browser tabs, your changes in one tab may not save properly in the other tab. For example, you may be customizing the same landing page or editing the same Course Product within two different browser tabs. This can result in various problems, from edits getting saved over to accidentally deleting content because when you are working on the same area in multiple tabs each tab needs to be reloaded before it shows the most recent changes. Even if a “Save” button is clicked in one tab, it cannot force a second tab to reload, so that second tab would not reflect the changes until it is refreshed manually. This can open you up to losing your edits if you are making changes with multiple browser tabs.

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The solution

Stick to one tab on one web browser. By customizing your site on one browser tab, you can avoid losing your edits and design your site exactly as you envision.