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This feature is currently in Beta._ This feature is being rolled out gradually. Some things are still being refined, and more detailed how-to articles are on the way. If you are currently in the beta and run into anything unexpected, please reach out to_ support@kajabi.com and the team will be able to assist.
Every Coupon stays flexible after you create it. Edit its details, move it between statuses, add or remove Offers, and delete it when the promotion has run its course.
Coupon edits apply to new redemptions only. Anyone who already redeemed keeps the terms they signed up with, including subscriptions, payment plans, and one-time purchases. If a customer redeemed a 20% off Coupon on a subscription and you later change the discount to 10%, that customer keeps their 20% discount.

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Edit a Coupon

  1. Open the Sales tab from your Dashboard.
  2. Choose Coupons, then click the Coupon you want to update.
  3. Update any of the Coupon’s settings, including the Coupon code, Discount, Applies to Offers, Redemption limits, and Subscription and payment plan behavior.
  4. Click Save.
Status

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Change a Coupon’s status

New Coupons start as a Draft, and only Active Coupons can be redeemed at checkout.
  1. Open the Coupon from Sales > Coupons.
  2. In the Coupon details panel, click the Status dropdown.
  3. Select the new status.
Moving a Coupon from Active to Draft asks you to confirm, since it takes a live Coupon out of circulation. Customers who already redeemed the coupon are unaffected, and new customers can’t redeem it until it’s Active again.
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Tip: To pause a promotion without ending it permanently, set the Coupon to Draft instead of deleting it.

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Add or remove Offers on a Coupon

The Coupon only applies to the Offers attached to it.
  1. Open the Coupon from Sales > Coupons.
  2. Under Applies to, add or remove Offers, or select All published offers.
  3. Click Save.
Once an Offer is removed, customers can no longer apply the Coupon to that Offer. Redemptions that have already taken place are unaffected.

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Delete a Coupon

Deleting a Coupon permanently retires it. The code can never be used or restored.
  1. Open the Coupon from Sales > Coupons.
  2. Click the ”…” overflow menu in the upper right, then select Delete.
  3. Review the confirmation message and confirm.
The confirmation you see depends on the Coupon’s redemption history, so you know exactly what you’re removing. Customers who already redeemed the Coupon keep their discount terms.
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Warning: Deleting a Coupon can’t be undone.

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Share a Coupon

Each Offer attached to a Coupon has an Offer checkout URL in the Coupon details panel, and the Share Coupon option in the overflow menu provides the Coupon URL for popup checkout. See Create Coupons for steps and examples.
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