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Before you start: check how your domain is connected

There are two ways to connect a custom domain to Kajabi, and only one of them requires a registrar forwarding rule:
Warning: If your domain is connected via the nameserver method and you follow GoDaddy’s forwarding flow, step 9 prompts you to check “Update my Nameservers and DNS settings.” Saving with this box checked will overwrite Kajabi’s nameservers at your registrar and disconnect your domain. Do not proceed with this guide if your domain is connected via nameservers.To confirm which method you used: go to Settings → Domain in your Kajabi dashboard. If your domain shows as connected and you see DNS records managed inside Kajabi, you are using the nameserver method. If you see no Kajabi DNS records and only a CNAME record at your registrar, you are using the subdomain method.

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Add a forwarding rule in GoDaddy

First, check that your domain is set up properly in Kajabi:
  1. Open the Settings tab from your Dashboard.
  2. Then, click Domain.
  3. Your domain should state that your custom domain is connected:
Next, you will need to log into your GoDaddy account to access your DNS records:
  1. Log into your GoDaddy account and choose Domains.
  2. Then, locate and select the Domain you want to add a forwarding rule for.
  3. Click the … and choose Manage DNS.
  4. Scroll Down to the Forwarding section and choose Add next to the Domain section.
  5. Select https://.
  6. Enter www.yoursite.com (specific to whatever your domain is called).
  7. Choose Permanent (301).
  8. Select Forward Only.
  9. Check the box that reads, “Update my Nameservers and DNS settings.”
  10. Press Save.
  11. Enter your URL in your browser to test if the forwarding rule was added correctly:
Visit GoDaddy’s Help Center to learn more.