Gain access to the new community features only available with the new and improved Kajabi Communities by migrating from the Legacy Community.
In this article:
- What's New With Kajabi Communities
- What will happen to my community?
- How to migrate and activate your new community
What's New With Kajabi Communities
You asked, and we listened. With Kajabi Communities, you get everything you want with the platform you know and love.
Build a more robust community than ever before with the following features:
- Newsfeed, chats, and DMs
- Live video calls
- Smart recording library
- Accountability tools and progress tracking
- Challenges
- Resources
- Meetups
- Ambassadors and admins
- Member directory and leaderboard
Ready to make the move? Let's get started.
What will happen to my community?
After the migration process, your community members and content will appear in the new Kajabi Communities.
After migrating, your Topics from the Legacy Community will become Circles in your new Kajabi Community.
Before migrating, consider the following changes:
- There is a 100 MB video upload limit in the new Kajabi Communities.
- There are differences between features in the legacy and the new Kajabi Community.
You will have access to many additional features, but some features will not be available at this time (e.g., pinned posts and text formatting). - Your community domain will be kajabi.communities.com/yourcommmunityname and cannot be changed.
How to migrate and activate your new community
Migrate to the new and improved Kajabi Communities in four easy steps and start engaging your community members with the new and improved Kajabi Communities.
1. Begin the migration process
Already have an existing community with our previous community experience? Kajabi will move your content for you. Begin the migration process by clicking Migrate to New Community from your Community tab:
2. Wait for Kajabi to migrate your community
This process may take up to 24 hours to fully migrate your community content to the new community. If it has been over 24 hours, reach out to Support for assistance. Learn to get help from Kajabi Live Agents.
3. Review your community
After the migration is complete, check out your new Community!
Add an announcement to announce the update, build new circles, add upcoming events and meetups, and more with the latest features available with Kajabi Communities.
Keep in mind if you have more than one site on your account, you can only migrate one at a time. Each community per site must be activated before another community can be migrated.
4. Activate your new community
After reviewing and updating your new community, activate your community!
It is important to note that activating your community will reactivate access for your existing community members, allow your attached Offer(s) to be purchased, and reopen the ability for your community members to take action within your community.
Be sure to prepare and execute your desired forms of communication (marketing campaigns, community announcements) prior to activation.
And that’s how you can migrate from the Legacy Community to Kajabi Communities! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!
