Note: You can view PDFs and play audio files directly in the Community on the web app. Mobile app users will be prompted to download a PDF or audio file first.
Add a file to a Challenge entry
To upload a PDF, audio, image, or video file to a Challenge entry:- Navigate to the Challenge and click Join.
- Select the Challenge block, then click the + button.
- Select the desired File type icon:
- Choose the file, then click Open to upload it to your Challenge entry.
- When you’re finished creating the entry, click the up arrow or hit Enter to submit.
Delete a file from a Challenge entry
To delete a file you’ve uploaded to a Challenge entry:- Click the ellipsis menu […] at the top right corner of the Challenge entry.
- Select Edit Entry:
- Click the X icon on the file to delete.
- Then, click Save Changes to repost your entry without the deleted file.
Add a file to a Challenge entry comment
To upload a PDF, audio, image, or video file to a Challenge entry comment:- Navigate to the Challenge entry and click Comment.
- Enter your comment, and click the + button.
- Select the desired File type icon.
- Choose the file, then click Open to upload it to your comment.
- When you’re finished, click the up arrow or hit Enter to submit.
Note: A maximum of 6 files can be added to a Challenge entry or comment. The maximum file size that can be uploaded is 1 GB.
Video file recommendations
To ensure optimal playback quality for uploaded videos in Kajabi Communities, please upload videos using the following recommended settings: Resolution: 1920×1080 (16:9)Standard Full HD, 16:9 aspect ratio Bitrate: 5,000–8,000 kbps
Ensures sufficient detail for streaming Codec: H.264 (High Profile)
Widely supported compression format Frame Rate: 30 fps (constant)
Smooth playback for most content Audio: AAC 128–160 kbps
Standard high-quality audio
Note:
- Videos with non-standard aspect ratios (e.g., 1920×1074) may scale and appear less sharp
- Low-bitrate videos (under 1,000 kbps) may appear well on a desktop but will degrade noticeably after upload to a Community
- If the bitrate is less than the recommended value, the quality will degrade, even if the video has 1080 resolution
- Re-exporting videos according to these settings will significantly improve clarity