A Channel in Kajabi Communities lets you segment your customers into focused groups. Channels support Feed or Chat formats, so you can drive discussions, share updates, and build engagement around specific topics. Only Admins can create Channels.
Channel types
Public, Private & Read-only Channels
A Public Channel automatically includes all members in the selected Access Group.
A Private Channel limits access to only the members you invite from the Access Group.
A Read-only channel may be public or private, and limits write access to Admins, Moderators and Assistants only.
Feed vs. Chat Channels
A Feed supports posts and topic threads. It displays in a feed-style layout where members can post photos, videos, share content, and show appreciation.
Feeds support three different types of View Modes. Available view modes for members are set by the Admin when creating a Channel. The modes are:
Feed: A familiar, easy-to-scan social card layout. Comments are shown in a thread for each Post.
Forum: A compact, table-style layout showing each post as a single row with the topic, reply count, and likes. Ideal for Q&A channels, support channels, or any discussion-heavy space where members can quickly scan topics rather than scroll through full posts.
Gallery: A responsive image grid of 2-3 columns where image posts display full-bleed with an author overlay, and text posts appear as compact content cards. This is a natural fit for visual communities — photography, design portfolios, inspiration boards, and creative showcases.
A Chat is a real-time group conversation where you can exchange Messages with members.
Channel topic ideas
Channels live within an Access Group. Choose topics that align with your goals and add value for your members.
Topic-based examples:
Mental Health
Need Advice
Body Positivity
Books
Location-based examples:
Los Angeles Chapter
Tokyo Buddies
Australia Chapter
Channels enable engaging discussions, Meetups, and Announcements.
Create a Channel on the web
Open the Products tab from your Dashboard.
Select your Community Product.
Click Go to Community.
Click the ellipsis icon on your cover photo, then select Community Settings.
Navigate to Channels on the left, then select +New channel.
Add an image, title, and description for your Channel.
Choose which Access Group will have access to your Channel.
Select the type of Channel you want to create:
A Feed layout supports posts and topic threads
A Chat is a group chat where you can exchange messages with others
Set the privacy setting for your Channel:
Public Channel — all members in the selected Access Group are automatically added
Private Channel — only people you invite will have access
If it is a feed-type Channel, select one or more View Modes (Feed, Forum, or Gallery).
Click Save to create a Public Channel, or click Next for a Private Channel.
For a Private Channel, a members modal opens displaying all Access Group members.
Use the checkboxes to select which members to grant access.
Select the checkbox at the top of the list to select all members.
Click Save.
Note: If you want to upload an image or video file to your Channel, there is a 1 GB upload limit for videos and a 40 MB upload limit for photos. Videos and rich content can also be added directly into a feed post by adding a link.
Note: Add or remove members from a Private Channel at any time in your Channel settings by clicking the members link at the right of the Privacy setting. A notification appears in the Channel feed when members are added. If a member is removed from the Community, any content they posted remains visible with an indication that the original author's account was deleted.
Create a Channel on mobile
Open the mobile app.
Go to the Channels tab at the bottom of the screen.
Click the pencil icon in the top right corner.
Click Start a new Channel.
Fill out all the details.
Select the type of Channel you want to create:
A Feed layout supports posts and topic threads
A Chat is a real-time group chat where you can exchange messages with others
Set the privacy setting for your Channel:
Public Channel — all members in the selected Access Group are automatically added
Private Channel — only people you invite will have access
Click Save to create a Public Channel, or click Next for a Private Channel.
For a Private Channel:
Use the checkboxes to select which members to grant access.
Click Save.
Set a Channel to Read-only
When editing a Public or Private Channel (either Feed or Chat), you may use a toggle to set it to Read-only. When enabled, only Admins, Moderators and Assistants can create Posts, Messages, or Comments. Members are able to react to existing content.
Channel cover photo
Add a cover photo to a feed-type Channel to give it a polished look.
From the Channel, in the top left corner, click Edit Page.
Click Choose File and upload your cover image.
Click Save to apply changes.
FAQs
Can anyone create a Channel?
Only Admins are allowed to create a Channel.
What Channels should I create?
Choose topics that align with your goals and provide value for your members. Consider topic-based Channels (e.g., advice, book clubs, wellness) or location-based Channels (e.g., regional chapters).
What are the available view modes for Channels?
Admins determine what Community view modes are available for members on feed-type Channels only. Those view modes include Feed, Forum, and Gallery styles.