How to Resend Email Broadcasts to Unopened Contacts

Kayla M.

Updated

Encourage your email recipients to open your email broadcast by resending emails to contacts who have not opened your latest email broadcast.


In this article:


Resending emails

Even the best emails sometimes go unread. That's why Kajabi gives you the power to resend emails to those who didn't open them the first time.

Resending your broadcasts to non-openers can give your audience another chance to see your information, boost audience engagement, and let you optimize your message by updating the subject line, preview text, or body copy.

Note:
To protect your email sender reputation, resending an email is not available for email broadcasts with less than a 20% open rate and is only available to established senders. Once Kajabi has identified your site as an established sender, the feature will be available on your account.

How to resend an email broadcast

To resend an email broadcast:

    • Navigate to the Marketing tab from your Dashboard.
    • Open Email Campaigns.
    • Click the  icon to open more options for an email broadcast that has been sent. This option will be available 48 hours after the original email was sent, up until three months after the original email was sent.
    • Select Resend to unopened:

Kajabi_-__admin_sites_60213_email_campaigns.png

  • Follow the prompts to edit your email broadcast.
    Note: You do not have to edit your email. Continue through the prompts to keep your original email copy/designs.
  • Then, schedule your resend:
    • Send right now
    • Schedule for later

Your Email Broadcast will then be resent to the contacts that did not originally open the broadcast at your desired send time!


FAQs

Can I resend to recipients who opened the original email but did not click?

No. However, you can manually create a segment for recipients who did not click and send the email to your created segment.

What types of emails can be resent?

Email Broadcasts that have been sent.

What types of emails cannot be resent?

Anything other than Email Broadcasts that have been sent.

Can I save the resent email as a draft?

No, resent emails cannot be saved as a draft. However, if you leave the page, your email will be in a "draft" state and you can resume from where you left off.

Can I resend to recipients who did not open the resent email?

No, you can only resend an Email Broadcast once after the original email has been sent.


And that’s how you can resend email broadcasts to contacts that have not opened the original email! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!

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