Before posting your Offers to the public, you may want to consider testing a purchase from your Kajabi site to be certain everything is working as it should. Follow our guide to learn how to create a test purchase in Kajabi!
In this article:
First, clear your cache and cookies from your browser and log out of your Kajabi account, or open a private/incognito window or use a different browser.
To test your purchase in incognito mode:
- Open the Sales tab from your Dashboard.
- Then, click Offers and select the Offer you want to test.
- In the Offer Status card, click Get Link.
- Then, click Copy.
- Open an incognito window and paste your link.
- On the checkout page, follow the flow of your customers by going through the process of purchasing your Offer:
After you submit your payment (or sign up for free, if testing a free Offer), you'll receive an email at the email address you entered on the checkout page. The email will contain a login link to access the product(s).
Best practices when testing a purchase
Only use the Offer Link (not the Preview link) when testing:
Always use a different browser or incognito/private window when testing.
To successfully test a purchase, do not test on the same browser when logged in as an Admin of your Kajabi account.
Why can't I test my checkout?
Is your purchase button un-clickable? Be sure to exit out of preview mode when testing your Checkout Page:
Testing a purchase in Preview mode will not allow you to purchase.
Simply open a new window and enter the checkout page URL excluding the
preview=true piece of the URL.
Use a different email address when testing.
We recommend creating a separate email address specifically for testing purposes. This will allow you to use different variations of the same email address for tests you wish to perform on your site.
- If you are using G-Suite or any new test Gmail address, simply insert a "+" character before the "@" symbol and insert any verbiage you wish. This will send any applicable emails connected with your test to your Gmail inbox with a unique identifier.
- Example: email@example.com
Testing as an Existing Customer
For an existing customer, be sure that you are not logged in as the existing user to simulate the same transaction process. Remember to always test in a different browser or incognito/private window when testing to ensure an accurate simulation of a purchase.
Check out this article for details on how existing customers can purchase additional Offers from your site.
And that's how to test your purchase process in Kajabi! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!