Running an online business means taking security seriously. The practices below cover essential steps, from password management to safe browsing, that reduce the risk of unauthorized access and data loss.

In today's world, the internet has become the wild west. That's why we want to help you protect your business by sharing a few best practices that you can put in place today.

While on your Kajabi account, be sure to enable anti-virus (Windows Defender, etc.) and configure your firewall on your personal machine. Avoid sharing any personally identifiable information (i.e., social security number, credit card) on Kajabi or in any email message, phone call, text message, or instant message.

Software can occasionally include bugs or vulnerabilities (errors in software code that could create holes in a computer or network's defenses) that allow someone to potentially monitor or control the electronic devices you use for your Kajabi account. To limit these vulnerabilities, it's important to keep your device(s) up to date.

At Kajabi, we take account security seriously. That is why we require your password to be at least 10 characters long. Password Complexity means that a password must include at least 10 characters and use a combination of uppercase and lowercase letters, numbers, and special characters (e.g., !?$).

Phishing emails try to get your password, payment details, or personal information by imitating a company you trust. Be cautious of emails that seem urgent or demand payment. Clicking a suspicious link can lead to a security breach, and phishing can lead to identity theft. Never include personal or sensitive information in an email message or on your public website. If you are unsure whether a message is really from Kajabi, contact Kajabi Support.

Good practice is to regularly backup all your data from your Kajabi account (contacts, etc.). This will be helpful in the event your electronic device is compromised or your system hard-drive crashes (i.e., word documents, financial files, all other data stored on your computer and in the cloud). Important data should be backed up at least once a week.

Ensure that your custom domain on Kajabi forces SSL usage.

Do not use public WiFi while on your Kajabi account (or any account with sensitive information, like your bank account). Your data is vulnerable to being intercepted. Wait until you've returned home. If you're in public, we recommend using a VPN or mobile hotspot that you maintain.