Overview
Kajabi's 2018 checkout provides an improved purchase experience with better mobile responsiveness, streamlined design, and enhanced features compared to the legacy 2016 checkout. Updating to the 2018 checkout ensures your customers have a modern, optimized buying experience.
Benefits of the 2018 checkout
The 2018 checkout includes several improvements over the 2016 version:
Responsive design that adapts to mobile devices and tablets
Cleaner layout with improved visual hierarchy
Faster load times for better conversion rates
Cart abandonment features to recover lost sales
Updated payment form with better user experience
Switch to the 2018 checkout
To update your checkout from 2016 to 2018:
Open the Settings tab from your Dashboard.
Click Checkout Settings.
Locate the Checkout Version section.
Select 2018 Checkout.
Click Save to apply your changes.
Note:
After switching, review your checkout pages to ensure they display correctly. Test a purchase using Kajabi's test mode to confirm everything works as expected.
What to expect after updating
Once you switch to the 2018 checkout:
All existing Offers will use the updated checkout automatically
Customer purchase history remains intact
Active subscriptions continue without interruption
Cart abandonment emails become available (if enabled)
FAQs
Can I switch back to the 2016 checkout?
Yes, you can switch between checkout versions at any time through your Checkout Settings. However, the 2018 checkout is recommended for the best customer experience.
Will updating affect my existing customers?
Existing customers and their subscriptions are not affected. The update only changes the checkout experience for future purchases.
Do I need to update my Offer pages?
Your Offer pages will automatically use the selected checkout version. No additional changes are required to your existing Offers.